A thorough, in-depth review of your IT environment by Dana Love aligns with industry best practices and ensures your business needs are met.
Chances are, your IT environment has developed gradually. Over time, problems can emerge, including performance gaps, redundancies, inefficiencies, and unintended information silos. Eventually, it can be difficult to determine what is and isn't working. Without the proper perspective, it can be difficult to know where to invest your IT resources. An effective IT assessment, like the one provided by Dana Love, will result in a written evaluation and recommendation. IT assessments help organizations like yours, no matter how large or small, get a better return on your IT investment, and, helps keep you winning with IT now and in the future.
Assessments are always built to your budgetary requirements, time constraints, and business needs, and may include some or all of the following areas:
Data Storage: SAN, permissions, performance, accessibility, availability
Server Infrastructure: Warranty/support, performance, capability planning, virtualization, operating systems
Network Infrastructure: Power, environment controls, UPS, warranty/support
Networking Infrastructure/Carrier Services: ISP, network switching, wireless, cabling and connectivity, LAN/WAN, warranty/support
Cloud Services: Compliance, availability, accessibility, service delivery models
Business Services/Applications: Collaboration and messaging, financial management, CRM, Active Directory/directory services, business intelligence, file/print sharing
Disaster Recover/Business Continuity: RTO and RPO, DR planning/readiness, business and impact analysis, backups
Network Security: RTO Password policies, anti-virus, anti-spam, firewall, content filtering, physical security
Telephony: All aspects of your telephony solution
Access Control and Monitoring: facial recognition, card access, thumbprint access, badging
Surveillance and Cameras: IP-based, copper based, daylight cameras, night vision cameras, remote access
Risk: Risk identification, risk analysis
As a valued, dedicated member of your team, Dana brings to bear his unique, high-powered experience in business and technology to deliver strategic consulting and IT leadership. Whether you need an expert on hand during a business transition or IT leadership on an ongoing basis, Dana can support your business needs.
As an outsourced Chief Technology Officer (CTO) and Virtual Chief Information Officer (vCIO), Dana Love provides your organization with access to experienced, high-level professional support that can deliver C-Level leadership to your team without the cost and commitment associated with hiring full-time employees.
When you outsource executive IT functions to Dana, he moves quickly and efficiently to analyze your organization's situation, take control and accountability for driving IT strategy, and recommend specific ways technology can make your business more competitive in the marketplace. If your business is growing, there’s a good chance your IT needs are expanding in proportion. For many small businesses, hiring a full-time CTO or vCIO is not financially feasible. Outsourcing this role, however, provides an affordable alternative for businesses that need an expert to drive IT strategy without the significant costs typically associated with executive-level IT professionals.
As a valuable member of your team, Dana brings to bear:
Unparalleled Expertise: Dana has experience starting up three technology businesses, has supported the growth of four SMBs, and has worked as a senior executive among the Fortune 50. He has worked with construction plans, technology plans, and business plans, and has equal skill at translating those to successful projects and fruitful business. This real-world experience is not anonymous: you know exactly who is showing up to help, and you can read the recommendations and articles about Dana's background.
Dedication and Focus: "When Dana Love turns to a problem, the problem gets solved." This has been a refrain from companies Dana has supported, either as a consultant or a full-time worker. Dana addresses tough business problems by treating them as though they are completely solvable, and then he solves them. Taking a business decision and translating it into the actions a technology team must take to support the business is a significant part of Dana's background, as it turning business needs into functional and technical specifications. Taking your organization to the next level is the expected outcome when working with Dana
Significant Cost Savings: Beyond the savings from not bringing on in-house CTOs and CIOs, which is substantial, Dana helps identify IT budget issues and provides cost reduction ideas. His experience with telecom billing systems and telecom services means you gain a strong phone company billing expert, and his huge base of experience in selecting and sourcing technology products means you gain an agile negotiator with a wealth of price and discount knowledge.
DISASTER RECOVERY PLANNING
Dana helps you devise a near-bulletproof plan designed to keep your critical systems and processes safe while providing you with peace of mind. With guidance from our disaster recovery specialists, your customized disaster recovery plan helps you avoid significant loss so your business stays connected and running smoothly.
Studies have shown that for companies that experience a "major loss" of computer records, 43 percent never reopened, 51 percent closed within two years of the loss, and only 6 percent survived over the long-term. Having a well-crafted IT disaster recovery and business continuity strategy grounded in a robust data backup and recovery solution is essential. Loss of data could mean lost emails, accounting data, patient or client files, company records, or client records. It also means potential loss of revenue.
Along with an IT Disaster Recovery Plan, a Business Continuity Plan (BCP) is the blueprint for how businesses plan to survive everything from local equipment failure to global disaster. Data-oriented BCP is an indispensable component of business planning that poses challenges for businesses of all sizes. Most smaller businesses lack the in-house IT resources to achieve these demanding planning, technical and process requirements.
Therefore, many SMB's either neglect to implement any data-oriented business continuity plan or approach data backup and recovery in a sporadic, rudimentary fashion that fails to conform to the best practices of BCP. Ready to create your plan of action? To learn more, contact Dana today.
IV & V
Independent Verification and Validation Services help to confirm that what you bought is what you got: that the components ordered are present, that they are assembled according to both the manufacturer's specification and to industry best practices, and that they work as intended. Using Dana to provide IV&V services during the project specification phase means that Dana Love will provide an independent review of the vendors providing technology bids, ensuring that your business needs are met by the solution vendor's plan and budget.
By determining whether or not a product or system meets its original specifications and that it fulfills its intended purpose, Dana can give you the confidence of knowing you’ve received your money’s worth. If Dana discovers problems, the service provides the extra leverage you need to negotiate with your vendor to fix any shortcomings identified in the IV&V.
In this role, Dana operates as a neutral third-party, and serves a useful role in your organization's quality management process. Combining an IV&V engagement with a part-time vCTO role, you can gain both Dana's experience in vendor selection AND a third-party verification of the functionality of the final solution.
Construction managers understand best practices for bringing a building to substantial completion on time. Project managers understand easements, deed restrictions, and navigate complex HOA and municipal committees.. Neither understand the dynamic world of technology. That's where Dana Love comes in.
For the whole range of technology during construction of your property, from surveillance systems during build-out to robust voice communications to AV and camera systems to digital signage to video walls ready for move-in, Dana has experience translating your business requirements to technology specifications, and ensuring that the technology works correctly and is delivered on your schedule. Dana also has considerable experience reading and working with construction plans, and can be used to make sure your plan documents capture all the technology in your building.
Construction services are always built to your budgetary requirements, time constraints, and business needs, and typically include work similar to IT assessments (above). Dana's network of vendor contacts and his ability to build technology specifications from your business needs ensure that he can deliver an innovative solution to your problem. His decades of experience negotiating hundreds of millions of dollars in technology products and services means that you'll get competitive procing on top quality work.
CYBER SECURITY AND INTRUSION MANAGEMENT
Combining more than a decade of experience inside the intelligence community and with defense clients across the globe, repeated leadership roles in large data network companies like GTE (Verizon) and Metacloud (France Telecom), and a considerable understanding of enterprise networks, databases, and services, leveraging Dana's background to solve your cyber security and intrusion management challenges is an easy decision.
Today, cyber security is the front line of proactive defense. Starting with building design centered around protecting your sensitive business data, moving to server configuration and security protocols, and covering a range of human, machine, and physical access methods, Dana Love brings the full range of cyber security support to your enterprise problems.
If you've already been hit by an attack, or suspect you have been comprimised, Dana also delivers intrusion management support specific to your needs. Everything from password policies to data retention methods to the latest best practices on clearing out old applications and interfaces, Dana will help you to recover from an intruder accessing your network and your company files.